
Terms of Service - Fan Rentals and Equipment

Welcome to Fans On Demand! By renting any of our equipment, you are agreeing to the following Terms of Service, which govern your fan rentals, beach toys, and related accessories. Please read these terms carefully before proceeding with your rental.
1. Rental Period and Fees
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Rental Duration: The rental period starts upon check-in and concludes at hotel checkout or as specified in the rental form.
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Rental Fees for Fans:
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$10 per night
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$18 for 2-3 nights
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Larger discounts available for extended stays as agreed upon.
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Beach Toy Equipment (e.g., umbrellas, chairs, coolers):
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Starting at $10 per day
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Discounts available for extended stays.
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2. Delivery and Delivery Hours
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Delivery Timing:
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Fans will be delivered on the day of arrival, as close to check-in time as possible, up until 8 PM.
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Beach rental equipment will be delivered by 8 AM on the morning of the rental.
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For same-day orders, Fans On Demand will make every attempt to deliver both fans and beach rental equipment within 2 hours of the order being placed. Delivery within this timeframe is not guaranteed but will be prioritized.
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Delivery Location:
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Fans will be delivered to the designated hotel front desk or vacation rental front porch unless otherwise specified.
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3. Equipment Condition and Use
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Condition: Upon rental, Lessee (the renter) acknowledges receipt of the Equipment in good working condition.
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Use: Lessee agrees to use the Equipment solely for its intended purpose and in accordance with the manufacturer’s instructions.
4. Maintenance and Repairs
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Lessee's Responsibility: During the rental period, the Lessee is responsible for maintaining the Equipment and must promptly notify Fans On Demand if there is any malfunction or damage.
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Repairs: Lessee shall not attempt any repairs without prior consent from Fans On Demand.
5. Liability and Indemnification
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Assumption of Risk: The Lessee acknowledges the inherent risks associated with the use of the Equipment and assumes full responsibility for any injuries or damages arising from its use.
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Indemnification: The Lessee agrees to indemnify and hold harmless Fans On Demand from any claims, damages, or expenses resulting from the use of the Equipment.
6. Insurance
Lessee is encouraged to obtain insurance coverage for the Equipment during the rental period.
7. Return of Equipment
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Condition: The Lessee agrees to return the Equipment in the same condition as received, excluding normal wear and tear.
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Late Return: Late returns may incur additional fees as specified by Fans On Demand.
8. Governing Law
This Agreement shall be governed by the laws of the State of Florida.
9. Failure to Return Equipment
If the Equipment is not returned by the agreed rental period or hotel checkout time, the Lessee agrees to pay the following non-return fees:
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$50 for a Fan and/or $25 for a Fan Bag/Holder
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$35 for each non-returned beach toy
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$20 for child protective mesh fan cover
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This fee is in addition to any other charges that may apply.
10. Non-Refundable Payment and Cancellation Policy
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Non-Refundable Payments: All payments made within 24 hours of the rental period are non-refundable. Cancellations must be made at least 24 hours in advance to receive a refund.
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Reservation Policy: By reserving, Lessee agrees to the non-refundable nature of this agreement unless canceled within 24 hours of the rental period.
11. Acknowledgment
By proceeding with the rental, the Lessee acknowledges understanding and acceptance of all the terms and conditions outlined above.
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FAQs
Q. Can I avoid the fee if I forgot to return the equipment?
A. We completely understand that vacations can be busy, and things sometimes slip your mind. If you forget to return the equipment, please give us a call or send us a message as soon as possible. We will make every effort to retrieve the equipment from the last known location, and we won’t charge any replacement fees if we're able to recover it. However, if we’re unable to retrieve the equipment, we may need to apply the replacement fee to cover the cost of the lost item.
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Q. What is considered normal wear and tear?
A. Normal wear and tear refers to the minor damage or deterioration that naturally occurs from regular use of the equipment. This could include slight scratches, minor fading, or minor issues that don’t affect the equipment’s functionality. If you notice something that you think might be beyond normal wear and tear, please let us know right away, and we’ll be happy to assess it.
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Q. What should I do if the equipment is damaged during my rental period?
A. If the equipment is damaged during your rental period, please let us know as soon as possible. We’ll do our best to resolve the issue quickly. If the damage is accidental, we can help you find a solution that works for both of us. Please don’t attempt to repair the equipment yourself; just contact us, and we’ll take care of it.
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Q. Can I change or cancel my reservation?
A. Cancellations must be made at least 24 hours before your scheduled rental period to receive a full refund. If you need to make changes or cancel your reservation, please contact us as soon as possible. We want to make your rental experience as flexible and stress-free as we can, and we'll do our best to accommodate any adjustments.
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Q. How do I know if the equipment I want is available?
A. We encourage customers to reserve early to ensure availability, especially during peak seasons. If you’re unsure about availability, feel free to reach out to us directly, and we can help check if your preferred equipment is ready for your dates. We ensure our website inventory is checked daily as well.
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Q. Do I need to return the equipment at a specific time?
A. Yes, the equipment should be returned by the agreed time, typically when you check out. If you’re unable to do so, please contact us right away, and we’ll work with you to find a solution. We understand that travel schedules can change, and we’ll do our best to accommodate any reasonable requests.
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Q. What if the equipment doesn't work or isn’t what I expected?
A. We want you to have the best possible experience with our rental equipment. If something isn’t working or doesn’t meet your expectations, please reach out to us immediately. We’ll either repair, replace, or offer a refund for any issues related to functionality or quality. Our goal is to ensure you’re happy with your rental.
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Q. What’s the best way to contact you?
A. The fastest way to reach us is by phone (call or text) or email. We’re here to assist you and can help with any concerns, questions, or special requests you may have. Our contact details are available on our website, and we strive to respond promptly.
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Contact Us
If you have any questions about the terms or need assistance, feel free to reach out to our team at: contact@fansondemandrentals.com